We review the classic studies on social influence and the fundamental attri
bution error to determine (a) whether it is true that behavior of the sort
observed in those studies is externally caused in the two senses of externa
l causality used by attribution theorists, (b) whether laypeople have been
shown to overestimate the extent to which behavior is internally caused in
either of those two senses, and (c) whether there is a better way to charac
terize the errors people make. We conclude that (a) ehavior in those studie
s has not been shown to be externally caused in the two senses used by attr
ibution theorists, (b) eople have not been shown to overestimate the extent
to which behavior is internally caused in either of those two senses, (c)
there is a different sense of internal versus external causality that bette
r characterizes the errors people make, and (d) these literatures taken tog
ether suggest that Americans are far more disposed to preserve face and avo
id embarrassment than most people had suspected.