Survey of patient satisfaction in adult psychiatric outpatient clinics

A client satisfaction survey was undertaken in two adult psychiatric outpat ient clinics. The anonymous self-report questionnaire covering demographic, setting and satisfaction with service variables was endorsed by 203 partic ipants. The mean age of the subjects was 42.5 +/- 19 years, with a small ma jority (58.6%) of females. Overall satisfaction with psychiatric care was h igh (79.8%). None of the demographic or setting variables correlated signif icantly with satisfaction. Psychoeducation was significantly correlated wit h level of satisfaction with services. These findings further emphasize the importance of psychoeducation by service providers in mental health. (C) 2 001 Editions scientifiques et medicales Elsevier SAS.