Low-bandwidth, Internet-based videoconferencing was used to provide physica
l rehabilitation consultation services for eight community hospitals. Video
conferencing and file transmission used a PC and modem. A separate telephon
e line was used for voice. Over 21 months, 47 physical rehabilitation consu
ltations were completed for communication disorders, foot care, gait proble
ms, orthotics, prosthetics, arm weakness and wheelchair prescription. Consu
ltations were approximately 40 min long. Clinician questionnaires were comp
leted by 47 individuals. While more than 80% of the questionnaire responses
supported the telemedicine approach, remote clinicians rated their satisfa
ction higher than did the specialists. Client questionnaires were completed
by 24 individuals (a response rate of 51%). All clients were comfortable w
ith and had confidence in the teleconsultations.