The importance of job functions and knowledge domains to the practice of di
sability management was examined by systematically obtaining the opinions o
f a panel of 44 recognized experts in disability management. As proposed by
Habeck and Kirchner (1999), disability management was conceptualized at tw
o levels of practice. Level I (DM) was defined as administrative and manage
rial in nature, with an organizational focus. Level II (dm) was conceptuali
zed as human-service oriented, involving the direct provision of services t
o individual clients. The results indicated that many functions and knowled
ge domains that appear to be generally important to disability management p
ractice, while others appear to have greater or lesser salience depending o
n whether services are focused at the organizational or individual level of
intervention.