Refugee families referred for therapy present a wide array of problems and
expectations, not always in accordance with what therapy may offer. Major d
ifferences between referring professionals, families and therapists regardi
ng problem definitions and solutions may complicate collaboration. Interven
tions that may overcome these barriers and move initial interviews into a t
herapeutic context are described. Three patterns regarding referral process
, problem presentation and expectations there called referral contexts) are
outlined:'the relational', where families ask for psychological and interp
ersonal assistance, 'the unfocused', where families are referred to therapy
without expressing any wish for it, and 'the fixed solution', where famili
es seek support for solutions that are not of a therapeutic nature. The int
erventions described form part of a negotiation where motives and interest
for therapy are explored and agreements regarding further therapy are outli
ned.