Measurement of success in knowledge management using balanced scorecards (Part 2)

Authors
Kaps, G Nohr, H
Citation
G. Kaps et H. Nohr, Measurement of success in knowledge management using balanced scorecards (Part 2), NFD INF-WIS, 52(3), 2001, pp. 151-158
Citations number
24
Categorie Soggetti
Library & Information Science
Journal title
NFD INFORMATION-WISSENSCHAFT UND PRAXIS
ISSN journal
14344653 → ACNP
Volume
52
Issue
3
Year of publication
2001
Pages
151 - 158
Database
ISI
SICI code
1434-4653(200104/05)52:3<151:MOSIKM>2.0.ZU;2-K
Abstract
An explanation of the creation process of the balanced scorecard and the de veloping of measurements is given. The influence of the scorecard for organ isational learning is presented as well. In the end, software is presented supporting the concept of the balanced scorecard.