Adoption seachers' use of libraries - A pilot descriptive study

Citation
Mk. Chelton et al., Adoption seachers' use of libraries - A pilot descriptive study, REF USER S, 40(3), 2001, pp. 264-273
Citations number
36
Categorie Soggetti
Library & Information Science
Journal title
REFERENCE & USER SERVICES QUARTERLY
ISSN journal
10949054 → ACNP
Volume
40
Issue
3
Year of publication
2001
Pages
264 - 273
Database
ISI
SICI code
1094-9054(200121)40:3<264:ASUOL->2.0.ZU;2-U
Abstract
A small pilot study of the use of libraries by twelve adoption searchers wh o were participants in Kansas adoption support groups reveals that all type s of libraries were used in tile search process. Searchers' preconceptions about libraries and library services included a lack of distinction among t ypes or levels of libraries, a preconceived need to disguise what they were looking For (fearing lack of service otherwise), and the attribution of ne gative intent to staff who were perceived as unhelpful. Resources and servi ces used varied, but primarily included directories, old newspapers, and in terlibrary loan services. A discussion of findings is followed by suggestio ns for services improvement to this clientele.