The influx of Asian and other immigrants into Vancouver, British Columbia,
has set one thing straight for Canadian companies: Ethnic diversity is impo
rtant to both customers and employees. Companies in Vancouver are learning
how to be sensitive to the needs of these "New Canadians." According to the
Council of Ministers of Education, online learning is a major key.
Vancouverites don't rely just on online learning to understand all of the p
articulars of living and working in a diverse community, but by using techn
ology, they are learning how to benefit from the various cultures represent
ed in this "model global village." Indeed, when Canadian companies talk abo
ut multiculturalism, they're talking about a population that includes Chine
se, Indo-Canadian, Korean, Japanese, and Filipino. There's a saying regardi
ng New Canadians: Welcome to Canada, be yourself.
Vancouver's multicultural environment offers unique opportunities for compa
nies interested in globalization. Systems are now being built that manage d
ynamic content in multiple languages and then personalize the content for d
ifferent cultures. And that's especially important for learning and human i
nteraction.