G. Singer et S. Dekker, The ergonomics of flight management systems: fixing holes in the cockpit certification net, APPL ERGON, 32(3), 2001, pp. 247-254
Recent air traffic control regulations mandate the installation of computer
-based flight management systems in airliners across Europe. Integrating an
d certifying add-on cockpit systems is a long and costly process, which in
its current form cannot meaningfully address ergonomics aspects. Two levels
of problems occur: add-on systems carry many "classic" HCl failures, which
could easily be addressed with modified certification requirements. Furthe
r, adding new technology changes practice, creates new skill and knowledge
demands and produces new forms of error, which are more difficult to assess
in advance. However, one innovative certification approach for add-on cock
pit systems, based on the use of a representative population of user pilots
, was found to be promising. This method minimizes the subjective bias of i
ndividual pilots in addition to defining pass/fail criteria in an operation
al environment. (C) 2001 Elsevier Science Ltd. All rights reserved.