Objective: Case management: studies from Europe and the United States conti
nue to yield conflicting results. At a symposium at the World Psychiatric C
onference in Hamburg in 1999, researchers from four European countries expl
ored the possible reasons for differences in outcome. They also examined re
asons for the differing foci of case management studies across the differen
t cultures. The authors summarize the symposium's findings. Methods: Indivi
dual case presentations were given of studies and services from the United
Kingdom (three studies), Sweden (two studies), Germany, and Italy (one each
). Outcomes, methodologies, and national service context were examined. Res
ults and conclusions: A significant influence of national culture is eviden
t both in the acceptability of case management and in approaches to researc
hing it. Case management is perceived as an "Anglophone import" in Italy bu
t is now national policy for persons with severe mental illness in the othe
r three countries. Studies from the United Kingdom emphasized methodologica
l rigor,,vith little attention to treatment content, whereas those from Swe
den accepted a less disruptive research approach but with a more prescripti
ve stipulation of treatment content. Studies from Italy and Germany emphasi
zed the importance of differing descriptive methodologies. Marked differenc
es in the range of social care provision were noted across Europe. Overall,
European researchers are less concerned than U.S. researchers with studyin
g the impact of case management on hospital use.