Jr. Taylor, The "rational" organization reconsidered: An exploration of some of the organizational implications of self-organizing, COMMUN TH, 11(2), 2001, pp. 137-177
This paper argues for an enlargement of our conception of rationality to in
clude forms Of reasoning, intelligence, and cognition that are commtrnicati
vely, rather than discursively, based. To defend the thesis that understand
ing emerges in the collective interactive processes of practically situated
conversation, as well as in individual thought, this paper examines the th
eoretical literature devoted to self-organizing systems and the empirical l
iterature that describes how distributed intelligence is developed bq, grou
ps in materially embedded contexts of work. It then explores the phenomenon
of emergence of organization as an actor, capable of expressing an intenti
on and participating in a dialogue involving other organizations. It explai
ns this phenomenon of the emerging organizational self as a logical implica
tion of the theory of self-organizing, which predicates "self-ness" as an e
ffect of the coupling of an autopoietic system to an observer. Whereas this
has tended to be interpreted in intersubjective contexts of communication,
it can also be applied to organizational communication. Implications of su
ch a revision of perspective are briefly considered, including a critique o
f current interpretations of dialogics.