Where are we headed? Ten key trends and developments in the water industry

Aging infrastructure. Shrinking freshwater supplies. Source water protectio n. An evolving workforce. These are just some of the issues water industry professionals-from operators to senior-level managers-are encountering in t he new millennium. With these issues will come change-and lots of it. How can water suppliers deal with change and the challenges it brings while still delivering a prem ium product to their customers? In this issue, 11 experts in the field disc uss the challenges of change and share their ideas on how to implement and manage change successfully. As these authors point out, change and its chal lenges are inevitable, but there are ways to turn both into opportunities.