Y. Steinert et al., Improving teachers' skills in working with 'problem' residents: a workshopdescription and evaluation, MED TEACH, 23(3), 2001, pp. 284-288
Working with 'problem' residents is a common challenge in medical education
. This article describes a workshop designed to improve teachers' skills in
this area as well as the results of an evaluation conducted to assess its
effectiveness. Workshop modules focused on defining the problem, confirming
the diagnosis, designing and implementing the intervention, and assuring r
esidents' rights. Feedback on the workshop indicated that the participants
were satisfied with the workshop content and format, and that they particul
arly valued the framework by which to analyze resident problems, gather rel
evant information, and design the intervention. Results on a self-assessmen
t questionnaire indicated that the participants increased their knowledge i
n problem definition, data gathering, and the principles underlying an inte
rvention strategy. This experience suggests that a two-day workshop focusin
g on the 'problem 'resident can increase teachers' skills in working with '
problem' residents and can be adapted to diverse settings and disciplines.