This paper proposes a model of multiple relationships among tourist satisfa
ction, previous visits, and behavioral intention to revisit. The results of
an empirical test of the model, based on data collected from Britons visit
ing Spain and Turkey, are presented, with the difference between a mature a
nd a less-developed destination examined. Although the impact of overall sa
tisfaction is consistent, some factors differed between the two destination
s, with the level of overall satisfaction and the number of previous visits
considerably influencing intentions for repeat visits. This relationship i
s stronger for mature destinations than for their counterparts. Implication
s of the findings for theory, destination marketing, under standing competi
tiveness, and future research are discussed. (C) 2001 Elsevier Science Ltd.
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