Repeaters' behavior at two distinct destinations

Authors
Citation
M. Kozak, Repeaters' behavior at two distinct destinations, ANN TOURISM, 28(3), 2001, pp. 784-807
Citations number
73
Categorie Soggetti
EnvirnmentalStudies Geografy & Development
Journal title
ANNALS OF TOURISM RESEARCH
ISSN journal
01607383 → ACNP
Volume
28
Issue
3
Year of publication
2001
Pages
784 - 807
Database
ISI
SICI code
0160-7383(200107)28:3<784:RBATDD>2.0.ZU;2-E
Abstract
This paper proposes a model of multiple relationships among tourist satisfa ction, previous visits, and behavioral intention to revisit. The results of an empirical test of the model, based on data collected from Britons visit ing Spain and Turkey, are presented, with the difference between a mature a nd a less-developed destination examined. Although the impact of overall sa tisfaction is consistent, some factors differed between the two destination s, with the level of overall satisfaction and the number of previous visits considerably influencing intentions for repeat visits. This relationship i s stronger for mature destinations than for their counterparts. Implication s of the findings for theory, destination marketing, under standing competi tiveness, and future research are discussed. (C) 2001 Elsevier Science Ltd. All rights reserved.