The exchange of information is an everyday part of orthodontic treatment. H
owever, the amount of information that is understood and retained, by patie
nts and their parents, is not known. There has been very little research in
the area of information retention in dentistry. This has implications with
the demands for improved provision of information for patients.
This questionnaire-based study, compared the effectiveness of written, verb
al, and visual methods of providing orthodontic information. it assessed th
e retention of this information, by patients and parents, in both the short
- and long-term. Twenty-eight patients and their parents, were allocated al
ternately into one of three groups, receiving written, verbal, or visual in
formation. Short-term retention of knowledge was assessed 10-15 minutes aft
er receiving the information and long-term retention rated by a second ques
tionnaire mailed 8 weeks later.
Overall, little difference was found between the three methods. The finding
s suggested that verbal information should not be given to patients unless
supplemented by written and/or visual information, and that parents were mo
re attentive to verbal instructions than their children.