Tools for creating customer satisfaction

Authors
Olstein, M Day, CE Stanford, M
Citation
M. Olstein et al., Tools for creating customer satisfaction, J AM WATER, 92(11), 2000, pp. 67
Citations number
2
Categorie Soggetti
Civil Engineering
Journal title
JOURNAL AMERICAN WATER WORKS ASSOCIATION
ISSN journal
0003150X → ACNP
Volume
92
Issue
11
Year of publication
2000
Database
ISI
SICI code
0003-150X(200011)92:11<67:TFCCS>2.0.ZU;2-P
Abstract
I NEW STUDY ASSEMBLES TEE "TOOLS" UTILITIES NEED TD REPAIR FALTERING CUSTOM ER SERVICE DEPARTMENTS.