Evaluation of the Chemotherapy Patient Monitor: an interactive tool for facilitating communication between patients and oncologists during the cancerconsultation
H. Anderson et al., Evaluation of the Chemotherapy Patient Monitor: an interactive tool for facilitating communication between patients and oncologists during the cancerconsultation, EUR J CA C, 10(2), 2001, pp. 115-123
Effective communication between oncologists and patients with cancer is of
paramount importance. The Chemotherapy Patient Monitor (CPM) is a novel too
l designed to assist doctor-patient communication regarding patient concern
s and side-effects. Initially, the CPM was assessed in a primary evaluation
study of its use during consultations with 26 patients with advanced color
ectal cancer tone consultation without, followed by two with, the CPM per p
atient). This led to a further dissemination/audit of 34 patients attending
oncology centres in the UK, who had completed the survey prior to three co
nsultations. The CPM contains a checklist of common side-effects of chemoth
erapy regimens used in advanced colorectal cancer, and other common concern
s of patients with advanced colorectal cancer. The CPM records the presence
of side-effects/concerns, the distress caused, whether patients wish to di
scuss them further, and actions taken as a result. Questionnaires explored
the views of patients and oncologists in the UK and Spain regarding the eff
ectiveness of consultations during a baseline visit conducted without the C
PM, and then with the CPM in subsequent visits. These data were then comple
mented by the dissemination/audit study of the CPM across nine centres in t
he UK. All patients understood the CPM. The CPM was rated as useful by onco
logists in 83% of consultations, and did not lengthen 82% of visits. Patien
ts felt it had improved the visit in 95% of cases. Responses from patients
(100%) and oncologists (84%) indicated willingness to use the CPM for at le
ast some consultations in the future. The results of the dissemination/audi
t study supported these conclusions. We conclude that the CPM appears to be
a useful new tool for improving patient-doctor communication during cancer
consultations.