Understanding "strategic learning": Linking organizational learning, knowledge management, and sensemaking

Citation
Jb. Thomas et al., Understanding "strategic learning": Linking organizational learning, knowledge management, and sensemaking, ORGAN SCI, 12(3), 2001, pp. 331-345
Citations number
77
Categorie Soggetti
Management
Journal title
ORGANIZATION SCIENCE
ISSN journal
10477039 → ACNP
Volume
12
Issue
3
Year of publication
2001
Pages
331 - 345
Database
ISI
SICI code
1047-7039(200105/06)12:3<331:U"LLOL>2.0.ZU;2-G
Abstract
Strategic learning aims to generate learning in support of future strategic initiatives that will, in turn, foster knowledge asymmetries that can lead to differences in organizational performance. From a case study of a uniqu e organization whose purpose is to facilitate strategic knowledge distillat ion, it was found that this process is characterized by targeted informatio n gathering that relies on diverse experts for interpretation as well as va lidation. It also embodies the organizational capability to leverage inform ation technologies in the distillation effort, integrating them with proces ses for generating, storing, and transporting rich, de-embedded knowledge a cross multiple levels of the organization. As a result of the case study, a model of the strategic learning is developed and a series of propositions regarding its context and processes are presented based on this model. The model highlights key dimensions of strategic learning that suggest design p arameters for organizations building strategic learning systems.