Jb. Thomas et al., Understanding "strategic learning": Linking organizational learning, knowledge management, and sensemaking, ORGAN SCI, 12(3), 2001, pp. 331-345
Strategic learning aims to generate learning in support of future strategic
initiatives that will, in turn, foster knowledge asymmetries that can lead
to differences in organizational performance. From a case study of a uniqu
e organization whose purpose is to facilitate strategic knowledge distillat
ion, it was found that this process is characterized by targeted informatio
n gathering that relies on diverse experts for interpretation as well as va
lidation. It also embodies the organizational capability to leverage inform
ation technologies in the distillation effort, integrating them with proces
ses for generating, storing, and transporting rich, de-embedded knowledge a
cross multiple levels of the organization. As a result of the case study, a
model of the strategic learning is developed and a series of propositions
regarding its context and processes are presented based on this model. The
model highlights key dimensions of strategic learning that suggest design p
arameters for organizations building strategic learning systems.