This article discusses initial experiences with a new assurance service: th
e verification of sustainability reports providing assertions regarding fin
ancial, environmental, and social issues. For illustration purposes, refere
nces to the verification of The Shell Report 2000 are made. Because of the
new content and format of sustainability reports, established standards for
reporting and verification are not yet available. Therefore, applying spec
ifically developed criteria is inevitable.
In this article, examples and characteristics of criteria that are needed t
o evaluate management assertions regarding sustainability are described. Fu
rthermore, verification procedures that can be used and the content and des
ign of a conclusion on a sustainabilty audit are described. It can be concl
uded that the verification of sustainability reports is a very challenging
assurance service for financial auditors. Academics should be challenged as
well, because of the need for further research in this area.