An earlier article (International Journal of Information Management, 16 (5)
341-351) reported on initial findings from research on how organisations m
anage the area of their activities whose function is to give essential info
rmation to inner and outer worlds, in the form of 'information products'. T
he research, carried out over a five-year period, set those activities in a
context in which they have not commonly been considered: the organisations
which create the information products; and it sought to illuminate them wi
th relevant research and practice from the disciplines concerned with infor
mation science and information design. The present article compares the fin
dings reported two years into the research with the situation by the end, t
hree years later; and ends with proposals for practical application of the
outcomes to help organisations in managing their information products more
strategically and effectively. (C) 2001 Elsevier Science Ltd. All rights re
served.