Changing provider behavior - An overview of systematic reviews of interventions

BACKGROUND. Increasing recognition of the failure to translate research fin dings into practice has led to greater awareness of the importance of using active dissemination and implementation strategies. Although there is a gr owing body of research evidence about the effectiveness of different strate gies, this is not easily accessible to policy makers and professionals. OBJECTIVES. To identify, appraise, and synthesize systematic reviews of pro fessional educational or quality assurance interventions to improve quality of care. RESEARCH DESIGN. An overview was made of systematic reviews of professional behavior change interventions published between 1966 and 1998. RESULTS. Forty-one reviews were identified covering a wide range of interve ntions and behaviors. In general, passive approaches are generally ineffect ive and unlikely to result in behavior change. Most other interventions are effective under some circumstances; none are effective under all circumsta nces. Promising approaches include educational outreach (for prescribing) a nd reminders. Multifaceted interventions targeting different barriers to ch ange are more likely to be effective than single interventions. CONCLUSIONS. Although the current evidence base is incomplete, it provides valuable insights into the likely effectiveness of different interventions. Future quality improvement or educational activities should be informed by the findings of systematic reviews of professional behavior change interve ntions.