G. Menon, ARE THE PARTS BETTER THAN THE WHOLE - THE EFFECTS OF DECOMPOSITIONAL QUESTIONS ON JUDGMENTS OF FREQUENT BEHAVIORS, Journal of marketing research, 34(3), 1997, pp. 335-346
The author investigates whether using a decompositional question (whic
h decomposes an event into subcategories and elicits frequencies at th
e subcategory level) is effective in increasing the accuracy of freque
ncy judgments elicited in consumer surveys. Results of a study show th
at the decompositional question makes the process of eliciting frequen
cies less effortful and enhances the accuracy of the elicited frequenc
ies for frequent, irregular behaviors (i.e., occurring at sporadic int
ervals), but not for frequent, regular behaviors. Mediational analyses
confirm that these effects manifest because the decompositional quest
ion triggers an episodic recall strategy, which enhances the efficienc
y of the judgment formulation process for irregular behaviors but inte
rferes with the normal process for regular behaviors.