Background: The aim was to identify organizational and clinical errors in t
he management of road traffic fatalities and to use this information to imp
rove Victoria's trauma care system.
Methods: A multidisciplinary committee evaluated the complete ambulance, ho
spital and autopsy records of 559 consecutive road traffic fatalities, who
were alive on arrival of ambulance services, in five substantial time perio
ds between 1992 and 1998. Patients who survived more than 30 days were excl
uded. Errors or inadequacies in each phase of management, including those c
ontributing to death, were identified and an assessment was made of the pot
ential preventability of death.
Results: Findings between 1992 and 1998 were similar. In 1998, 1672 problem
s were identified in 110 deaths with 1024 (61 per cent) contributing to dea
th. Eight hundred and forty-two (50 per cent) of the total problems occurre
d in the emergency department. There were frequent problems in initial pati
ent reception and medical consultation, resuscitation, investigation and as
sessment (especially of the abdomen and head), and in transfer to the opera
ting theatre or to a higher-level hospital. Victoria's combined preventable
and potentially preventable death rate has been unchanged between 1992 and
1998 (34-38 per cent).
Conclusion: The problems identified led to a Ministerial Taskforce on Traum
a and Emergency Services in Victoria as a consequence of which a new trauma
system is now being implemented.