A case study in systematic hypermedia design

Hypermedia structuring and navigation requires design methodologies differe nt from those developed for standard information systems. This case: study details our successful application of relationship management methodology ( RMM), a hypermedia systems analysis and design methodology, to ACM SIGLINK' s LINKBase. LINKBase is a World Wide Web (WWW) application, which dynamical ly generates WWW pages from a relational database containing information ab out hypermedia-related events such as conferences, publications, authors, a nd sponsoring organizations. We describe our experience applying RMM in thi s case study, summarize design lessons we learned in the process, present e xtensions to RMM, discuss human-computer interaction (HCI) aspects of RMM, and ground our work in the hypermedia design and HCI literature. Our experi ences should encourage hypermedia and WWW developers to utilize systematic design techniques to build highly usable and useful WWW applications. (C) 2 001 Elsevier Science Ltd. All rights reserved.