An example of managing the knowledge creation process for a small work group

This article introduces an example Project to describe a knowledge creation process and a practical mechanism for capturing and disseminating knowledg e in a small working group. The needs analysis, design Process, development process, and Performance environment phases are described for the knowledg e creation process. As the practical mechanism, a knowledge base is used fo r capturing the expertise of individuals and making it available to other m embers of the group. The knowledge base grows as members of the group solve new problems and enter that expertise into the knowledge base. Productivit y increases as members consult the knowledge base, adapt and use solutions that were developed by other members of the group. Finally, the limitations of the approach are described and future directions for research are discu ssed.