When job dissatisfaction leads to creativity: Encouraging the expression of voice

This study focused on the conditions under which job dissatisfaction will l ead to creativity as an expression of voice. We theorized that useful feedb ack from coworkers, coworker helping and support, and perceived organizatio nal support for creativity would each interact with job dissatisfaction and continuance commitment (commitment motivated by necessity) to result in cr eativity. In a sample of 149 employees, as hypothesized, employees with hig h job dissatisfaction exhibited the highest creativity when continuance com mitment was high and when (1) useful feedback from coworkers, or (2) cowork er helping and support, or (3) perceived organizational support for creativ ity was high.