Critical issues of Web-enabled technologies in modern organizations

During the past two decades, advances in computer technologies combined wit h telecommunication technologies have led to the development of the Interne t and its most popular application, the World Wide Web (WWW). Like many oth er technologies, the WWW has not been free of problems and challenges. A De lphi technique was utilized to assess a list of issues identified in the ex isting literature. In addition to this list, the panel of experts who parti cipated in the Delphi study identified other critical issues and eventually ranked them in their order of priority and importance. The critical issue identified provides closer insights into issues affecting the overall utili zation and management of Web-enabled technologies, and offers many implicat ions and challenges for businesses, governments and the user community.