This paper describes how advanced distributed software techniques based on
agent technology can be used to provide brokering within a complex service
delivery environment in order to deliver services to end users in a consist
ent and simple manner. It also describes the benefits of separating and dis
tributing service control from service transport in next-generation network
s (NGN), a principle inspired by the MSF architecture. An agent-based multi
service platform, called Agent Enhanced Service Portal (AESP), has been des
igned and a prototype implemented to control broadband service sessions in
Fujitsu's NGN testbed. The prototype has been implemented using a web compu
ting platform enhanced with agent technology called Phoenix. It consists of
five service providers offering high speed Internet access, Voice over IP
(VolP), Video on Demand (VoD), streamed video and games services delivered
over a broadband core and access network. A description of this novel platf
orm and its related technologies is presented in this paper, highlighting t
he suitability of agent technology to provide brokering facilities and dist
ributed control in NGN.