This paper uses a stimulation modelling approach to investigate two collabo
ration protocols: timeout and frequent request collaboration protocols. The
models presented here are very generic and can be adopted in general testi
ng environments with a single tester shared by many types of jobs and with
the repair process. This research presents different results from earlier s
tudies, while addressing their misleading simplifying assumptions that are
a common pitfall in practice. The two collaboration protocols are redefined
based on the results. The timeout protocol improved system performance by
collaborating with the SPT rule in the gamma repair time distributions with
left biased shape. This collaboration is simple to implement and does not
require the parameter estimation that is often a drawback of most heuristic
s for the combination of dispatching rules. The frequent service request (F
SR) dispatching rule showed as good performance as the SPT rule with respec
t to overall mean flow time in this problem. Research is being continued to
further investigate the properties of the timeout collaboration protocol w
ith various factors.