Personality predictors of citizenship performance

This article briefly introduces the criterion construct, citizenship perfor mance, describes how this construct is different from task performance and presents a recently derived 3-dimension model of the domain. Evidence is th en reviewed for links between personality constructs and citizenship perfor mance. An update of the Organ and Ryan (1995) meta-analysis of personality- organizational citizenship behavior relationships suggests slightly higher correlations than those found in the meta-analysis and also indicates that personality, at least the conscientiousness and dependability constructs, c orrelates more highly with citizenship performance than with task performan ce. These results are discussed in the broader context of building models o f job performance and studying linkages between individual differences and relatively specific criterion constructs.