As a social construct, our approach to work with severely disturbed psychia
tric patients in crisis, termed Open Dialogue (OD), begins treatment within
24 hours of referral and includes the family and social network of the pat
ient in discussions of all issues throughout treatment. Treatment is adapte
d to the specific and varying needs of patients and takes place at home, if
possible. Psychological continuity and trust are emphasized by constructin
g integrated teams that include both inpatient and outpatient staff who foc
us on generating dialogue with the family and patients instead rapid remova
l of psychotic symptoms. The main principles are described, and a case is a
nalyzed to illustrate these.