Objective. To determine the extent and importance of unmet health needs of
type 2 diabetic patients seen at primary care services. Material and method
s. A cross-sectional study was conducted in 1999, among rural and urban pat
ients of the Mexican Institute of Social Security, in Nuevo Leon, Mexico. T
he study population consisted of 256 subjects selected at random, diagnosed
with type-II diabetes for at least two years. Data were obtained by interv
iew and complemented with medical charts and provider interviews. Five heal
th areas and four health determinants were evaluated, through Mexican Offic
ial Standards and American Diabetes Association standards of medical care f
or diabetic patients. Analysis consisted of descriptive statistics and esti
mation of z scores. Results. Health needs were met in 49% of cases, A lower
mean of health need satisfaction was found in rural regions as compared to
urban regions (36.8% vs. 53.3%, p < .01). Nutrition was the most affected
health area (z score=-6), followed by the physical exercise (z score=-1), t
he metabolic health area (z score=+1), the non-smoking health area (z score
=+2), the prevention and early detection of complications health area (z sc
ore=+2), and the cognitive health area (z score=+3). The health determinant
with the highest requirement corresponded to utilization (z score=-5), fol
lowed by resource availability (z score=-4), perceived health need (z score
=+4), and access barriers (z score= +6). Conclusions. Health need measureme
nt allows evaluating the effectiveness of existing interventions, in additi
on to identifying areas with higher unmet health needs. These findings faci
litate analysis and decision-making to devise specific health policies and
actions directed at improving the quality of care for diabetic patients. Th
e English version of this paper is available at: http://www.insp.mx/salud/i
ndex.html.