The article explores the condition of state social work in England today. I
t is based on interviews with experienced social workers employed by local
authority social services departments across the north of England. These fr
ont line state social workers provide a penetrating insight into the divers
e ways in which their work has been transformed and degraded and the manner
in which the needs of clients have been largely ignored. From their perspe
ctive, the election of a Labour government in 1997 proved to be a massive d
isappointment and many social workers reported that it has further undermin
ed state social work practice, workers and clients. The paper seeks to offe
r an explanation by noting the neo-liberalism of Labour's social policy and
the dire consequences which flow from New Labour's fixation with waged wor
k as the principal solution to social exclusion and poverty. Above all, it
seeks to provide an opportunity for the views of front-line state social wo
rkers to be heard.