Using structured benchmarking to fast-track CMM process improvement

Authors
Thomas, GC Smith, HR
Citation
Gc. Thomas et Hr. Smith, Using structured benchmarking to fast-track CMM process improvement, IEEE SOFTW, 18(5), 2001, pp. 48
Citations number
2
Categorie Soggetti
Computer Science & Engineering
Journal title
IEEE SOFTWARE
ISSN journal
07407459 → ACNP
Volume
18
Issue
5
Year of publication
2001
Database
ISI
SICI code
0740-7459(200109/10)18:5<48:USBTFC>2.0.ZU;2-2
Abstract
Sikorsky Aircraft, in pursuit of a formal CMM rating from the Software Engi neering Institute, determined that software benchmarking would help them pl an the process improvement and assessment effort. With assistance from a be nchmarking expert, Sikorsky developed a benchmarking questionnaire and used it at five companies. This article describes its activities in preparing f or the benchmarking trips, structuring the. questionnaire, aggregating the results, and evaluating the lessons learned.