Central to contemporary emergency management is the use of risk management
principles to promote community resilience to a range of potential hazard e
ffects. Realising this goal requires that the community and personal charac
teristics that facilitate the ability to `bounce back' from adversity are i
dentified and modeled. This paper describes the role of self-efficacy, prob
lem-focused coping, sense of community and age in predicting resilience to
the social consequences of volcanic hazard activity following the 1995 and
1996 eruptions at Ruapehu volcano, New Zealand. The nature of the relations
hips observed suggest that resilience should be conceptualised and managed
in a contingent rather than a prescriptive manner. The implications of the
findings for community risk perception, predicting resilience within an all
-hazards management framework, community hazard reduction planning, resilie
nce assessment and evaluation, and risk communication is discussed.