Implementing computerized technology: An organizational analysis

Why do some organizations succeed and others fail in implementing the innov ations they adopt? To begin to answer this question, the authors studied th e implementation of manufacturing resource planning, an advanced computeriz ed manufacturing technology, in 39 manufacturing plants (number of individu al respondents = 1,219). The results of the plant-level analyses suggest th at financial resource availability and management support for technology im plementation engender high-quality implementation policies and practices an d a strong climate for implementation, which in turn foster implementation effectiveness-that is, consistent and skilled technology use. Further resea rch is needed to replicate and extend the findings.