Aim. To determine changes in numbers, demography and type of questions pose
d to the drug information service (DIS) at Christchurch Hospital over the l
ast fifteen years.
Methods. The database of the DIS was used to retrieve :data for one-year pe
riods including the period of establishment in 1985/1986, 1993/1994 and 199
9/2000.
Results. The number of questions per month increased from 26 in 1985/1986 t
o 284 in 1999/2000. The majority of questions have related to adverse drug
reactions, contraindications/precautions, drug selection, interactions, ari
d administration/dosage. Questions on drug interactions showed the greatest
relative increase, from 8% to 19% of all questions. A disproportionate inc
rease in requests came from primary care, which provided 14% of questions i
n 1985/1986 and 38% in 1999/2000. Computer databases are the major resource
used currently whereas journal articles and textbooks dominated in 1985/19
86.
Conclusions. There has been a marked increase in use of the DIS despite a r
elatively constant population base. This may reflect an increased awareness
of both the availability of the service and recognition of the complexity
of medicines. The computer database is a useful reference source, decreasin
g repetition of search pathways and allowing audit to assist in the ongoing
improvement of the service.