Using the World Wide Web to revolutionise technology transfer and trainingin the water and wastewater industries

Industry professionals of the near future will be supported by an IT infras tructure that enables them to complete a task by drawing on resources and p eople with expertise anywhere in the world, and access to knowledge through specific training programs that address the task requirements. The increas ing uptake of new technologies enables information to reach a diverse popul ation and to provide flexible learning environments 24 hours a day, 7 days a week. This paper examines one of the key areas where the World Wide Web w ill impact on the water and wastewater industries, namely technology transf er and training. The authors will present their experiences of developing o nline training courses for wastewater industry professionals over the last two years. The perspective is that of two people working at the "coalface".