Smart banners, or keyword-activated banners that are tied to internet user
search keywords, are becoming increasingly popular with major search engine
s and their advertisers. Understanding how smart banners work best is a cha
llenge facing the online advertising industry. This paper examines how spec
ificity in the meaning of search keywords may affect the accuracy of banner
matches. Through analysis of banner matches obtained from 12 major search
engines, the authors found that as search keywords became more specific, se
arch engines returned fewer exact banner matches and more general banner ma
tches. Implications of these findings for search engines and their advertis
ers are discussed.