Integration of BPR and TQM: past, present and future trends

During the past decade, some efforts have been put forth by researchers tow ards integrating Total Quality Management (TQM) and Business Process Reengi neering (BPR) principles. The results of the majority of research work carr ied out in this direction have been scattered and have not been applied in practice. In this context this paper is being brought out with the aim of r eporting the literature survey conducted with the objective of evolving fut ure direction of research imperatives for integrating TQM and BPR principle s. The literature survey was carried out by using CD-ROM journal called Anb ar Electronic Intelligence (AEI) (published by MCB University Press, UK) an d by visiting the site maintained by Emerald Library, UK. On systematic ana lyses, it was found that the integration of BPR with the quality strategies identified in a theoretical Strategic Quality Management model would make a meaningful start in this direction.