Dependence, trust, and relational behavior on the part of foreign subsidiary marketing operations: Implications for managing global marketing operations
K. Hewett et Wo. Bearden, Dependence, trust, and relational behavior on the part of foreign subsidiary marketing operations: Implications for managing global marketing operations, J MARKET, 65(4), 2001, pp. 51-66
The authors explore how a global firm's ability to foster successful relati
onships between its foreign subsidiaries' and headquarters' marketing opera
tions can enhance the performance of products across markets. The results s
how that cooperative behaviors are positively associated with product perfo
rmance in the subsidiaries' markets. National culture in the foreign market
s is also found to moderate the effect of trust on relational behaviors. In
addition, the subsidiaries' acquiescence becomes increasingly important as
the firm attempts to standardize marketing programs.