An effective, integrated telemedicine system has been developed that allows
(a) teleconsultation between local primary health care providers (primary
care physicians and general radiologists) and remote imaging subspecialists
and (b) active patient participation related to his or her medical conditi
on and patient education. The initial stage of system development was a tra
ditional teleradiology consultation service between general radiologists an
d specialists; this established system was expanded to include primary care
physicians and patients. The system was developed by using a well-defined
process model, resulting in three integrated modules: a patient module, a p
rimary health care provider module, and a specialist module. A middle agent
layer enables tailoring and customization of the modules for each specific
user type. Implementation by using Java and the Common Object Request Brok
er Architecture standard facilitates platform independence and interoperabi
lity. The system supports (a) teleconsultation between a local primary heal
th care provider and an imaging subspecialist regardless of geographic loca
tion and (b) patient education and online scheduling. The developed system
can potentially form a foundation for an enterprise-wide health care delive
ry system. In such a system, the role of radiologist specialists is enhance
d from that of a diagnostician to the management of a patient's process of
care.