Study objectives: To assess the roles of poor access to care, psychological
risk factors, and asthma severity in frequent emergency department (ED) us
e.
Design: A cross-sectional survey.
Setting: Harlem Hospital Center ED and outpatient chest clinic.
Participants: Three hundred seventy-five adult residents of Harlem, a predo
minantly African-American community in New York City.
Measurements: Asthma severity was assessed by self-reported symptoms using
National Asthma Education and Prevention Program guidelines, health-care ut
ilization, and psychometric scales.
Results: Respondents with more severe asthma were more likely to have a pri
mary asthma care provider, and to have had more scheduled office visits for
asthma in the year prior to the interview (mean number of visits for patie
nts with severe asthma, 3.6 visits; moderate asthma, 2.4 visits; and mild a
sthma, 1.7 visits). Despite having a regular source of care, 69% of respond
ents identified the ED as their preferred source of care; 82% visited the E
D more than once in the year prior to interview (median, four visits). Pers
ons with moderate or severe asthma were 3.8 times more likely to be frequen
t ED users compared to those with mild asthma (odds ratio [OR], 3.8; 95% co
nfidence interval [CI], 2.2. to 6.6). This was the strongest predictor of f
requent ED use. Other predictors of ED use were number of comorbid disorder
s (OR, 1.5; 95% CI, 1.1 to 2.1) and self-reported global health in the year
prior to the ED visit (OR, 1.8; 95% CI, 1.2 to 2.7). Psychological charact
eristics were not predictive of frequent ED use when controlling for diseas
e severity.
Conclusions: Frequent ED users present with serious medical conditions. The
y do not substitute physician care with ED care, they augment it to address
serious health needs.