The Ministry of Health, Labour and Welfare explains the objectives of promo
tion of separation of the pharmacy and clinics as the elimination of duplic
ated prescription of similar drugs and drug interactions caused by treatmen
t at several departments or hospitals, and sufficient guidance in the use o
f drugs by pharmacists. The Pharmacy of Gifu Pharmaceutical University has
dispensed prescriptions by outside medical organizations as its routine act
ivity. In this study, the contents of question inquiries handled in routine
activities were compiled and analyzed, and their meaning was evaluated. Th
e contents of question inquiries were accumulated using data cards. The dat
a obtained during 2 and a half years (562 cases) were analyzed. The percent
age of the number of inquiries relative to the number of prescriptions was
highest at 1.86% during the first 3 months and was 1.05-1.71% per 3 months
thereafter. The inquiries were most frequently about "the dosage/ regimen"
(153 cases), followed by "discrepancy between the contents of prescription
and understanding of the patient" (88 cases) and "problems about insurance
coverage" (80 cases). There were also 16 inquiries about "the possibility o
f contraindications and adverse reactions" and 15 inquiries about "duplicat
ed prescription", which may have exerted serious effects on the patients. E
ighty nine % of the inquiries have led to changes in the prescriptions, and
about half of these cases were discovered by consultation with the patient
s or a review of the drug history. Proper and positive execution of these o
perations in routine pharmacy work is considered to lead to appropriate inq
uiries about problems with prescriptions and, thus, contribute to the prope
r use of drugs and prevention of malpractice.