Parents of children with autism have difficulties obtaining adequate inform
ation and support to guide them in the care of their children. However, the
growth of communication technologies such as email has created greater opp
ortunities for accessing such resources. This article presents a grounded t
heory analysis of the messages sent to an email group by parents of childre
n with autism. The core category emerging from the analysis indicates that
the group functioned in making sense of autism. The core category comprises
four categories: searching for meaning; adjusting to changes; providing su
pport and encouragement; and narrative sharing of experiences. Although ema
il groups function as a social support mechanism, we suggest that this is n
ot the only legitimate function: such groups may contribute towards the dev
elopment of parental representations of autism.