Mk. Judiesch, Using estimates of the output productivity ratio (SDp) to improve the accuracy and managerial acceptance of utility analysis estimates, J BUS PSYCH, 16(2), 2001, pp. 165-176
This study compared nursing supervisors' percentile estimates (15th, 50th,
and 85th) of staff nurse performance made in terms of dollar value and two
alternative metrics-output (number of patients cared for) and staffing (num
ber of nurses required to staff a unit). Of the three estimation procedures
, nursing supervisors were most confident in the accuracy of their output-b
ased estimates and least confident in the accuracy of their dollar value-ba
sed estimates. Estimates of the standard deviation of performance as a perc
entage of mean performance (SDp) ranged from 19% for the staffing-based est
imate to 29% for the output-based estimate. Contrary to expectations, dolla
r value-based SDp estimates were only minimally correlated with staffing- a
nd output-based SDp estimates. I conclude that allowing supervisors to make
percentile estimates in terms of familiar metrics has potential value for
improving the accuracy and managerial acceptability of utility analysis.