We propose an extension to the basic DEA models that guarantees that if an
intensity is positive then it must be at least as large as a pre-defined lo
wer bound. This requirement adds an integer programming constraint known wi
thin Operations Research as a Fixed-Charge (FC) type of constraint. Accordi
ngly, we term the new model DEA_FC. The proposed model lies between the DEA
models that allow units to be scaled arbitrarily low, and the Free Disposa
l Hull model that allows no scaling. We analyze 18 datasets from the litera
ture to demonstrate that sufficiently low intensities-those for which the s
caled Decision-Making Unit (DMU) has inputs and outputs that lie below the
minimum values observed-are pervasive, and that the new model ensures faire
r comparisons without sacrificing the required discriminating power. We exp
lain why the "low-intensity" phenomenon exists. In sharp contrast to standa
rd DEA models we demonstrate via examples that an inefficient DMU may play
a pivotal role in determining the technology. We also propose a goal progra
mming model that determines how deviations from the lower bounds affect eff
iciency, which we term the trade-off between the deviation gap and the effi
ciency gap.