Background: care management and assessment of need are the cornerstones of
the community care reforms in the UK. Although much of the research base ha
s been on highly vulnerable older people, in practice, care management has
been implemented for a wider group.
Objective: to examine how intensive care-management at home has developed.
Design: postal survey of all local authority social services departments in
England.
Method: we used an overview questionnaire (85% response) and an old-age ser
vices questionnaire (77% response). We classified local authorities accordi
ng to the presence or absence of seven indicators of intensive care managem
ent at home.
Results: 97% of social services departments had a goal of providing a commu
nity-based alternative to residential and nursing-home care. However, only
5% had specialist intensive care-management services for older people. Othe
r key indicators of intensive care-management, such as devolved budgets, he
alth service care managers, small caseloads an clear eligibility criteria,
were uncommon.
Conclusions: there was little evidence of intensive care-management at home
in older peoples' services. This is of concern, given the move towards com
munity-based provision for frail older people, Closer links between seconda
ry health-care services (such as geriatric medicine) and intensive care-man
agement at home may promote more effective care at home for those who are m
ost vulnerable.