Kl. Sommer et al., When silence speaks louder than words: Explorations into the intrapsychic and interpersonal consequences of social ostracism, BAS APPL PS, 23(4), 2001, pp. 225-243
Respondents wrote 2 stories, 1 about a time they were given the silent trea
tment and 1 about a time they used the silent treatment on another. Content
analyses indicated that targets who were unable to attribute the ostracism
to a specific cause suffered greater threats to belongingness and self-est
eem than those who understood the reasons for their treatment. Targets who
felt that others were oblivious to their presence reported stronger threats
to belongingness, self-esteem, and meaningful existence and were more like
ly to affiliate with others than were targets who generated alternative rea
sons for their treatment. People high in self-esteem were more likely than
those low in self-esteem to (a) use ostracism as a means of terminating the
relationship and (b) terminate relationships with their ostracizing partne
rs. People low in self-esteem, conversely, were more likely to ostracize ot
hers in defense against criticism or rejection, ostracize others in general
, and report being ostracized by others. Finally, perspective differences i
ndicated that sources portrayed the ostracism as a useful interpersonal tac
tic that ultimately led to conflict resolution, whereas targets emphasized
feelings of withdrawal and resentment.