Objective: To describe the development and activity of a multidiscipli
nary service to manage self-poisoning. Design: Descriptive, comparativ
e study with prospective data collection. Setting: Regional toxicology
treatment centre in the Hunter area of New South Wales (NSW) with pri
mary and secondary referral service to 385 000 people and tertiary ref
erral service to a further 100 000. Patients: All patients (1987-1995)
with poisoning or envenomation presenting to the Hunter Area Toxicolo
gy Service (HATS). Main outcome measures: Average length of stay for H
ATS compared with national and NSW hospitals; mortality data for HATS
compared with NSW. Results: Average length of stay for HATS was 0.53-1
.22 days shorter than for all Australian hospitals, potentially saving
518 bed-days, valued at $468 000 per year. Average length of stay was
0.94-3.39 days shorter than for all NSW hospitals, saving 1470 bed-da
ys at $1.4 million per year. Inpatient mortality (0.2%; 95% confidence
interval, 0.0-1.1) was not significantly different from NSW (0.5%; 95
% CI, 0.2-0.8). Standardised mortality ratios showed no greater all-ca
use suicide mortality. Conclusions: In our centralised model for manag
ing self-poisoning, all toxicology patients in an area health service
are diverted to one hospital, where all patients with deliberate self-
poisoning are admitted under the one multidisciplinary team, and all r
eceive psychiatric assessment. This model has substantially reduced be
d stay, with considerable savings to the Hunter Area Health Service ma
nifested as an increase in beds available for other purposes.